Order Cancellation
How can I cancel an order?
You can cancel your order directly from your confirmation email within one hour of placing it. Scroll down in the email to find the “Changed your mind?” section and follow the link provided.
If more than 60 minutes have passed, please email contact@cloud-vision.online with your order number, and we’ll help you find the best solution.
I accidentally canceled my order. Can I resume it?
If you canceled your order but would still like to receive it, the best way to proceed is to place a new order through the website.If you need assistance, feel free to reach out to us at contact@cloud-vision.online — we’re happy to help.
I canceled my order, but I’m not sure it worked. Can you confirm?
If you canceled your order using the link in your confirmation email, you should receive a follow-up email confirming the cancellation.
If you haven’t received this confirmation, please email contact@cloud-vision.online with your original order number, and we’ll verify the status for you.
I don’t see an option to cancel my order. What should I do?
If your order includes a gift card, or if you don’t see a cancellation link in your confirmation email, please contact us as soon as possible at
contact@cloud-vision.online Be sure to include your order number and your cancellation or change request so we can assist you promptly.
