Refund Policy
Refund Policy – Cloud Vision
We want every customer to have a pleasant experience when signing up for our services. If you’re not satisfied, please contact us — we’ll do our best to resolve the issue. If we’re unable to reach a resolution, we’ll help process your refund quickly and easily, when applicable.
Refund Exemptions
You will not be eligible for a refund if your account has been suspended due to a violation of our Terms of Service. Please refer to our Terms & Conditions for details provided at the time of purchase.
General Terms and Conditions for Refunds
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7-Day Money-Back Guarantee:
We offer a full refund within 7 days of purchase only in the event of issues related to locked features of our application (e.g., if the server is down for 3 or more consecutive days, subject to verification). -
No Refunds in the Following Cases:
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Issues related to your internet service provider (ISP) or your personal internet connection.
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If you change your mind about using our service after purchase (especially if you completed a trial/test period beforehand).
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If you fail to cooperate with our support team to resolve technical issues or choose not to respond to troubleshooting questions.
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